After you submit your info to “Request Intake Forms,” we’ll email you in 3-5 business days with a link to complete your forms through Simple Practice, our client portal.

Potential Issue #1: This requires both individuals to finish forms in both profiles.

Once you finish the (5)* forms in your individual profile, you must switch to your joint profile and finish the (3-4) forms there too. (Both people have 3 forms to complete in the joint profile, and the person paying for sessions has an additional credit card form.)

*Addiction program consultations require more than 5 forms.

Potential Issue #2: You’ve completed your forms, but your spouse/partner hasn’t completed their forms yet.

Due to HIPAA privacy policies, we can’t update you on the status of your spouse/partner’s forms unless they list you on their Release of Information form. Both individuals must complete their own forms.

Please have your spouse/partner reach out to us if you know you’ve completed your forms but you still haven’t received a booking email from our team.

Don’t worry; you won’t be charged until after you have a session with us. Also, your information is fully safe in our system since we can’t access your card information.

Our system doesn’t notify us when you submit the financial aid form. Please email us when you complete the form, so we know to review it.